Troubleshooting tips

Use this article to troubleshoot issues.

Issue Solution
Difficulty accessing virtual classroom from home Use the tips in this link to troubleshoot when difficulties are occurring from home: Steps to Troubleshoot from Home
Top menu bar disappears in Chrome Clear your cache to resolve the issue.
Student cannot access EdgeEX course Review your URL configuration. If it is not up to date, students may receive an error when attempting to access an EdgeEX course.