Frequently Asked Questions
When are progress reports delivered to parents?
Daily reports are sent out daily between 5:00 and 7:00 a.m. Eastern time. Weekly reports are sent out on Mondays between 3:00 and 5:00 a.m. Eastern time. Monthly reports are sent out on the first day of the month between 3:00 and 5:00 a.m. Eastern time.
What is the cut-off time for work completed to be included in the emailed progress report?
Anything submitted prior to 5:00 a.m. Eastern time will be included on the daily Parent Progress Report email. The weekly report cutoff is 3:00 a.m. Eastern time on Mondays, and the monthly is 3:00 a.m. Eastern time on the first.
Will a parent/guardian receive a progress report if the student has been archived despite having an active enrollment? What if the student is active but there are not any active enrollments?
The parent/guardian will not receive an email progress report in either situation.
Can an educator re-subscribe a parent who has previously unsubscribed to Edgenuity's progress report emails?
Progress emails now include an Unsubscribe link, allowing parents and guardians to opt out of automatically generated emails from Edgenuity. There is also a challenge message for educators who attempt to subscribe a parent or guardian who has previously unsubscribed. Edgenuity strongly cautions educators against re-subscribing a parent or guardian who has previously requested not to receive emails. However, the ability to do so remains a feature in the system, so that parents who elect to re-subscribe have a mechanism to do so.
Parents may want to keep an eye on their child's progress. Edgenuity offers them the ability to do so by receiving either daily, weekly, or monthly reports.
To follow the steps listed below, you will need to have "Edit Student" checked under Student Accounts. To validate your permissions, click here.
A parent/guardian needs to be added to a student's account in order to send progress reports.
If a parent's account currently does not receive progress reports, follow the instructions to edit it here.
- For parents to receive a progress report, the box must be checked.
- Determine the frequency the parent wants to receive the report:
- Daily: Reports are sent out between 5:00 and 7:00 a.m. Eastern time.
- Weekly: Reports are sent out on Mondays between 3:00 and 5:00 a.m. Eastern time.
- Monthly: Reports are sent out on the first day of the month between 3:00 and 5:00 a.m. Eastern time.